Cancellation and Refund Policy
Our listings are always verified with the physical presence of their business operations, and we have many satisfied customers all over the world. We follow a very strict ‘No-refund’ policy and we do not entertain any cancellations or refund requests. If in case you are not happy with your reservation or bookings, we will issue an exchange option. The package or booking has to be refunded by the property owner to us within 48 hours of receipt. Please note handling charges will be borne by the customer for cancellations. As we are direct resellers for several major brands, we allow customers to get in touch with respective brands or property owners directly for any cancellation of booking or reservation or amenities purchased.
The information contained on this website is for general information purposes only. The information is provided by Idle Hotels and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website, you are able to link to other websites which are not under the control of Idle Hotels. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Idle Hotels takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.